FAQ


Q: What is your experience? Can we trust your skills and experience?
We have an experience of powering 3000+ web sites with our scripts. We have been improving our scripts over the years now. So, you can trust our technical skills. If you ever face any bug in the script, we will correct it for you free of cost. You do not have to wait for any patch to be released. Just notify us the problem and we will correct it as our highest priority. This can be offered only by an organization with full confidence on its script. We fully back our scripts and clients.
Q: Do offer sales after support?
Yes, we provide full support for our products. You can feel very sure about this. We always try to make sure that our client get the best out of our scripts. And if we get any opportunity to contribute to it, we consider it our pleasure. Considering this, we have also designed special support packs for different needs.
Q: Can we hire you for installation of script?
Yes. We will happily do it for you. We charge a tiny fee of $19 for this.
Q: What is system requirement for scripts we purchase from you?
Our scripts run on both PHP 4 and PHP 5 (normal installation). Other requirements include MySQL and ionCube loaders support. Imagemagick and gd lib (Optional). Apache mod_rewrite support is required for scripts that include URL rewriting option.Almost all good web hosts support these. You can check this with your web host as well. At the client end, cookies and javascript should be enabled.
Q: I am interested in your script but I need some customization in script. Can you do it from us as I don't have much technical knowledge?
No problem. We provide customization services for our scripts. So, if you need any customization anytime, please feel free to let us know. We are always very keen to assist our clients to get best value out of our scripts. So, we will do the best job for you so that you get maximum value out of your investment in our scripts.
Q: Can I do basic changes like changing logo, footer and etc?
In most of our scripts (please refer to script details page) there is option to change color scheme, icons etc directly from the admin panel. So, you can change these things directly from the script admin panel. So, you do not need any programming skills for this. If you possess basic php skills then you can change the header/footer/side panel and home page design yourself. Even if you do not know php there is nothing to worry. You can use our services to make any changes to the script.
Q: Do you sell open source scripts?
No. We provide commercial solutions only.
Q: When do I get my orders?
You will get the script within 24 hours of your payment. We try to process all orders ASAP so that our clients get the best buying experience. Actually, all orders placed on our web site are processed manually to avoid any credit card frauds etc. So, once approved, we send the scripts immediately.
Q: How can I remove power by link in my Scripts?
No. We appreciate your keeping the link. In some very special cases for our repeat clients we do offer link removal from front end at a premium cost. You can contact us for details.
Q: I have placed my order and I also pay for you installation. When will my site be ready?
After this you will need to provide us server access info to install the script. After this, we will install the script on your server within 24 hours.